Terms and Conditions Policy
We are Wanted Win Casino. This Terms and Conditions page sets out the rules that govern access to our site, account use, deposits and withdrawals, bonus participation and the relationship between us and users. Read these terms before creating an account or using any service. By registering or continuing to use the platform you accept these conditions, agree to provide accurate information and to comply with verification requests where applicable. Failure to follow the rules may result in account restrictions, funds being withheld or account closure.
Account responsibilities
Keep login details secure and confidential. Only the account holder may use an account. Do not share access, credentials or allow third parties to operate your account. Notify support immediately of unauthorised access. Maintain up-to-date personal and contact information. You are responsible for all activity on your account until you report an issue to us. We may suspend or close accounts that appear compromised or that breach these terms.
Eligibility requirements
Registration is limited to individuals who meet the legal age in their jurisdiction and who are permitted to gamble under local law. One account per person, household and where applicable IP address. We may refuse registration or block access for users from restricted territories or where local rules prohibit play. Verification of identity and address may be required prior to withdrawals or as part of routine checks; failure to provide requested documents may result in account limitations.
Acceptable use of the service
Use the service for lawful gaming purposes only. Prohibited behaviour includes fraud, money laundering, abuse of payment systems, use of bots or automated play, exploitation of software bugs, collusion, harassment of staff or other users, and attempts to reverse valid transactions. Do not try to tamper with games, systems or promotional mechanics. Breaches of acceptable use may lead to fund confiscation and account closure.
Bonus and promotion rules
Promotions and bonuses are offered subject to separate promotional terms which form part of these Terms. Bonuses may carry wagering requirements, maximum bet limits while wagering, game contribution rules and expiry dates. Bonuses are granted at our discretion and may be withheld, revoked or reclaimed if abuse is suspected. Always check specific promotion rules before opting in. General principles: bonuses are conditional, time-limited and governed by their stated terms.
Deposits and withdrawals
Deposits must be made using an accepted payment method and in a supported currency. Deposits are typically credited instantly but are subject to payment provider processing times. Withdrawals require account verification and may be processed according to the chosen method and applicable limits. We may impose minimum and maximum limits and apply hold periods where required by law or for fraud checks. Third-party payment provider fees may apply; check your provider for details.
Dispute handling
Contact customer support in the first instance to report disputes or account issues. Provide relevant details and documentation on request. We will review and respond within a reasonable time. Disputes that cannot be resolved directly may be handled according to applicable law and the dispute resolution provisions in these Terms. Where required, evidence and transaction records will be used to assess claims.
Updates to the terms
We may update these Terms from time to time. Changes will be posted on the site and will take effect on the stated date. Continued use of the service after changes are published constitutes acceptance of the updated Terms. It is your responsibility to review the Terms periodically and to stop using the service if you do not accept any changes.